300 online communities that keep on giving. Communispace has created and managed more than 300 private online communities for some of the most successful customer-focused organizations in the world.
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Josh Bernoff interviews Diane Hessan about Groundswell.
See Josh talking with Communispace CEO Diane Hessan about how companies are successfully “listening” to their customers by harnessing the power of private online communities.
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Soup to nuts. Communispace is one of the few companies in the world to offer full-service online community development; strategic planning and design, a robust technology platform, expert facilitation, member recruitment, process management, executive reporting and more. We're the only firm to have a research and innovation team of social scientists and data mining experts dedicated to uncovering new patterns and trends in online community behavior and customer engagement.
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"Aha" moments all the time. Communispace's obsession is finding the fresh, timely actionable customer insights that are relevant to our clients' business goals. Some of the best client success stories over the past eight years center on the rich insights generated from Communispace online customer communities. Hallmark's Shoebox cards, Unilever's blockbuster AXE products, GlaxoSmithKline's launch of alli, Kraft's South Beach Diet products and more. Some insights are game changers, others help companies make better, faster decisions all the time.
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